Privacy Policy

1. Introduction

Mobile Seller LLC ("MSeller", "we", "us", or "our"), a company registered in New Jersey, USA, in partnership with ITSoluclick SRL in the Dominican Republic, operates the MSeller platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and authentication information
• Billing and payment information
• Business information and company details
• Communications with our support team

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our service:

• Device information (IP address, browser type, operating system)
• Log data and analytics information
• Cookies and similar tracking technologies
• Usage patterns and preferences
• Session recordings for monitoring, quality assurance, and software improvement purposes

Session Recording: We record user sessions within our platform to monitor performance, identify technical issues, improve user experience, and enhance our software. These recordings may capture screen interactions, clicks, and navigation patterns. Session data is used solely for internal analysis and service improvement purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage trends and improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Partners

Information may be shared with our partner ITSoluclick SRL in the Dominican Republic to provide and support our services.

4.3 Legal Requirements

We may disclose information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure user safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you cancel your account, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent

8. International Data Transfers

Your information may be transferred to and processed in the United States, the Dominican Republic, or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: